Sales teams with several managers
When calls need to be distributed evenly, conversations recorded, and the quality of client calls kept under control.
Businesses with a lot of inbound calls
When clients call often, and some calls are lost after hours or because the lines are busy, and the company loses real money as a result.
Companies that want call analytics
When you want to know how many inquiries came in, exactly where they came from, and how managers handle every inbound and outbound call.
Businesses with branches or remote teams
When the team works from different locations or cities and needs one phone system with a shared number and call routing between staff.
Who IP telephony is right for
IP telephony is a manageable call channel with recording, call routing, and a link to client records in the CRM.